MSN Microsoft AdCenter has gone and done it. I don't know why I'm surprised...
For work, I needed to get a report with all our account's information. I went onto our MSN account to export the data I need. After hours of searching around, running reports, and downloading useless information, I discovered that it is not in my abilities to get the information that I need all in one place. I email their support asking someone there, with access to my entire account, to do an export with the info I need. After several emails back and fourth, I am told that they do not have the ability to get it. WHAT?
So instead I am given a link to a 3rd party company that can do it for me. So how in the heck can a 3rd party company get the information from MSN that they, themselves, cannot get? Plus, I was asked to submit my feedback for getting the ability to attain the information that I need. The all-knowing people at MSN will look over the feedback requests and determine the popularity of a request. If I am the only person to submit negative feedback on this topic, there is a problem in the world. Microsoft, if you were human, you'd need to not procreate because those genes do not need to continue.
Friday, January 25, 2008
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